Do we use cookies?

Yes. We may collect and store information about your visit on an anonymous, aggregate basis using “cookie” technology. A cookie is an element of data that a Web site can send to your browser, which may then store the cookie on your hard drive. Cookies may tell us the time and length of your visit, the pages you look at on our sites, and the site you visited just before coming to ours. We may also record the name of your Internet service provider. This information allows us to measure site activity to tailor the consumer’s experience within our Website. The goal is to save you time and provide you with a more meaningful visit. Cookies used by bluecap™ on its Web sites are solely to facilitate navigation and security across the site and are not used to capture or reveal any of your personal information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future for our clients.

If you are concerned about cookies, you may modify your browser settings to notify you when you receive a cookie. If you do not know how to modify your browser settings please consult your browser documentation or the supplier web site. You may visit the bluecap™ site with your cookies turned off. However, you may not be able to access some of the areas of our site, which require cookies for customization and personalization.

We may also use third parties to serve bluecap™ advertisements on other Web sites. In serving bluecap™ advertisements these third parties may place cookies on your browser computer and may collect certain anonymous information about your visits to other Websites. This information includes browser type, IP address, Web activity and time of day and is used to better understand and optimize bluecap™’s online advertising campaigns. To opt-out of these cookies, please review the privacy policies of that web site and follow the instructions on their site.

Deleting Data

Users have options to delete accounts and all account-related data in the user preference settings. Users can also send requests to delete@bluecap.ai. Once deleted, the account and information can no longer be recovered.

Data Storage and Protection

We have the personnel and third parties dedicated to keeping your information secure and testing for vulnerabilities. We practice a variety of security measures to maintain the safety of your personal information and data when you enter, submit, or access, use sites and the BlueCAP application. We ensure the user that the use of their Google and MS Teams is limited to the way disclosed to the user.

Personally identifiable and sensitive information is managed with additional enhanced security using DLP, De-Identification processes including BAA with all third-party vendors where applicable. All Data is encrypted in transit and at rest. However, no means of transmission over the internet or electronic storage is 100% secure, and while we endeavor to use commercially reasonable means to protect personal information, we cannot guarantee its absolute security. BlueCAP offers additional security with MFA and SSO with third-party applications and CRMs such as Google Workspace and Microsoft Office 365.

All information pertaining to credit cards is processed by Stripe. Absolutely no information pertaining to your credit cards will be saved in our database.

We manage compliance requirements at the HIPAA, GDPR, and PIPEDA security levels.

Ads

We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the website. These cookies help us increase the website’s effectiveness for our visitors. These cookies are set and read by Google. To opt-out of Google tracking, please visit this page.

We use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt-out of this ad serving on Google’s opt-out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

Remarketing

Remarketing is powerful ads used to serve ads across the content network to people who previously visited our website. This is done by using cookies.